Putt Privacy Policy

Last updated: July 2026

Summary

Here's the short version:


Our Privacy Promise

At Putt, we believe your privacy should be as straightforward as your scorecard.

We are committed to: - collecting only the information we need to provide and improve Putt; - being transparent about how we use your information; - never selling or renting your personal information; - protecting your information using appropriate technical and organisational safeguards; and - giving you control over your account, including the ability to delete it.

1. Introduction

This Privacy Policy explains what information Putt collects, why we collect it, how we use it, who we share it with, and the choices available to you.

By creating an account or using Putt, you agree to this Privacy Policy.

2. Information We Collect

Depending on how you use Putt, we may collect:

Account information

Handicap information

If you choose to use handicap features, we may collect: - South African Player ID - HNA username - HNA password

These credentials are used solely to provide handicap-related functionality and are protected using industry-standard encryption, including AWS Key Management Service (KMS).

Golf information

We collect information required to provide the platform, including rounds, scores, statistics, achievements, leaderboards, followers, Golf Days, club competitions and other golfing activity.

Media

You may upload profile photos, round photos and videos.

Technical information

We collect device and usage information necessary to operate and improve Putt. We use services including Mixpanel, Google Analytics, Firebase Analytics, Vercel Analytics and Sentry.

3. How We Use Your Information

We use your information to: - provide the Putt platform; - calculate statistics and handicaps; - administer rounds, competitions and Golf Days; - send push notifications and emails relating to your account; - improve our products and services; - diagnose technical issues; - protect the security of the platform; and - comply with legal obligations.

4. Public Profiles and Social Features

Putt is designed as a social golfing platform.

Unless otherwise stated, your name, profile photo, golf statistics, achievements, leaderboard positions, rounds, photos and videos may be visible to other users as part of the normal operation of the platform.

5. Golf Clubs and Golf Days

Some golf clubs use Putt to administer club rounds and competitions.

Users may also create and manage Golf Days using Putt.

If you participate in a club-managed round or Golf Day, authorised club representatives or Golf Day organisers may access information relating to that specific event in order to administer it. This includes participant details, scores, statistics and other information relevant to that event only.

6. Photos and Videos

Photos and videos you upload may be visible to other users of Putt in connection with the rounds or events in which they were shared.

7. Notifications and Emails

Putt may send push notifications and emails relating to: - new followers; - invitations to rounds or Golf Days; - vouchers and rewards; - achievements and leaderboards; - password resets; - important service announcements; and - promotional communications (approximately once per month).

You may opt out of marketing communications where permitted.

8. Payments

Premium subscriptions are processed through the Apple App Store or Google Play Store.

Putt does not receive or store your payment card information.

9. Sharing Information

We do not sell or rent your personal information.

We may share information: - with service providers who help operate Putt; - with golf clubs or Golf Day organisers for events you participate in; - where required by law; or - to protect the security, rights or integrity of Putt.

We may use or disclose aggregated or anonymized information that cannot reasonably identify an individual for analytics, reporting or business purposes.

10. Account Deletion

You may request deletion of your account at any time.

When your account is deleted we permanently delete or irreversibly anonymize personal information associated with your account, including your identifying details and authentication information.

Historical golf rounds, scores, statistics, achievements and leaderboard history may be retained only in anonymized form so competition history and platform statistics remain accurate.

Deleted or anonymized personal information cannot be recovered.

11. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, protect the platform or fulfil the purposes described in this policy.

12. Security

We use reasonable technical and organisational safeguards to protect your information against unauthorised access, disclosure, alteration or destruction.

No internet service can guarantee absolute security, but we continually review and improve our security practices.

13. Junior Golfers

Putt welcomes golfers of all ages, including junior golfers.

We encourage parents and guardians to supervise younger users when using the platform.

14. Your Rights

Subject to applicable law, including POPIA, you may request access to, correction of or deletion of your personal information.

15. Cookies

Our website may use cookies required for authentication, security and website functionality.

16. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through appropriate channels where required.

17. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Putt
Email: info@putt.co.za
Website: https://www.putt.co.za